Bugs and Problems
This page describes known problems with the latest version of WebbIE and other programs available from this site. If you encounter any problems that are not on this list do please Contact us and report any problems.
Please always try getting the latest version or we can't help you with your problem, because it may be a problem we have fixed and we can't go back to previous versions. Bugs that are fixed disappear from the list: if you have any queries, do contact me.
You should always keep your computer up-to-date by running Windows Update regularly, and turning on automatic updates, and running defrag every month.
Bugs
- Some pages don't load properly in WebbIE
- Some users have reported having problems with WebbIE not displaying pages: the pages load in the Internet Explorer view, but nothing appears in the WebbIE text view. This was a problem with older versions of WebbIE, but is believed to be fixed in the latest version. You can try pressing Escape (stop navigating) or Reload (Control and R), either of which may kick WebbIE into displaying the page.
- Podcast Directory has disappeared! and Google RSS and Podcast Search has disappeared!
- Podcast Directory isn't available because the three sites it relied on for Podcast information have dropped off the Internet or broken. Until we can come up with a new mechanism it won't be available.
- Google RSS and Podcast Search was removed from WebbIE 3.6.10 from June 2008 because it wasn't very good. If you still want to use it you can download and install it from the WebbIE download site.
- Internet Radio Tuner does not play anything
- Make sure you have Windows Media Player 9 or greater: try updating Windows Media Player, and if that does not work, please contact us.
- Try a different radio station. Some of the links have died, and there is no mechanism yet for Radio Tuner to update them automatically. Remove the station then try getting more stations and see if adding the station back again works.
- WebbIE runs but no pages load, or RSS News Reader produces no news, or Radio plays nothing, or BBC Listen Again shows no programs.
- If you have a firewall or other security software, like an antivirus program, it may be blocking WebbIE and the Accessible programs. See How to configure your firewall to work with WebbIE and the Accessible programs.
