A small change the BBC iPlayer Radio program. It downloads BBC programmes and then converts them to MP3 to play them. Previously it’s used a moderate quality (bitrate) but some users got in touch and pointed out that many radio programmes would benefit from a better quality, especially Radio 3. So BBC iPlayer Radio now uses 192kbps MP3 files.
If you’ve tried to use the BBC iPlayer TV 7 program recently you’ll know that it is completely broken. A few months ago all the channels went except for Audio Described, and more recently that disappeared too.
Over the years (fifteen, I think, though that may be Radio) I’ve taken many approaches to delivering BBC TV programmes to blind users, from RealPlayer days to now. In version 7 I received some help from the BBC: a nice, fast way to get programme listings. So I put that into the software, and all was well.
You would think I would learn! This handy mechanism disappeared this year, I think without warning, and the channel listings with it. However, Audio Described lasted a bit longer because it didn’t use the approved BBC mechanism, and on examination it only took a tweak to make it work again. I’ve therefore done the work to make the other channels use the Audio Described mechanism, so we have a new BBC iPlayer TV 8, and you once again have Audio Described, channels including One, Two, Four and News, and a new Signed channel listing too. The listings will all take longer to load, but that’s just how it has to work now.
Generally every couple of years there is a burst of enthusiasm at the BBC and someone will reach out to me with great plans and proposals: a year or two later they disappear with their technical help. Individuals have been kind and supportive, but the BBC faces great commercial and political pressure, so I can’t blame them. Anyway, for the geeks: we’re back to screen-scraping, which is slow but I can patch it up when the website changes and doesn’t rely on flaky BBC cooperation.
Finally, I observe that we now have more hoops to jump through before programmes play – like a BBC logon. You should only have to get this set up and working once, and it will work smoothly after that. But you might well need sighted help to get you through these steps: I have fitfully automate these steps, but it was just too much for me to keep up with changes, so I’m afraid you’re on your own. More reliable, though, which is nice.
eBooks have always been a problem for blind screenreader users. Legal eBooks are kept heavily protected to stop you copying or sharing them, which means it’s hard for assistive technology to get into them and read them back. Governments have been lobbied to clamp down on file-sharing sites where you can get eBooks that read easily. And anything complex in layout, like a textbook, usually has shoddy text-to-speech support.
There are ways to do it, like using iBooks on iPad or getting books from Bookshare and other organisations. But that’s not every book, and that means an additional process that sighted users don’t have to follow.
Good news, then, that Amazon has updated its Kindle Apps. This lets you get text-to-speech to read out loads more books, and you can still change the content (colour, font size) to make it easier to read if you have some sight. This includes Amazon Kindle for Windows PC.
All taken from this great write-up at the CALL Scotland blog, which I recommend you go read: Giving your Kindle App a voice.
A small update to BBC iPlayer Radio. I’ve been having some reports that the program is having problems connecting to the Internet. I can’t replicate the problems here, sadly. But I’ve made the error message provide more information, so hopefully I’ll be able to get to the bottom of it!
A couple of other little bugfixes, including a fix for Windows 7 machines without .Net 4, and removing some Windows Firewall code that I now realise is redundant (and who knows, might be causing the connection problems!)
- BBC iPlayer Radio 9.3.2 Installer
I’ve therefore gone to using the venerable Microsoft Active Accessibility (MSAA) interface to hunt down and press the correct buttons on the iPlayer page. This is a bit slow, and you’ve lost the mechanism for pause or skipping. I could put that in another time, but for now it works, and that’s the main thing. You’ve also sadly lost the switching interface, but I suspect no-one was using it!
This is a set of suggestions and tips for helping you or someone you know with problems with sight to use their Windows computer. It’s probably most useful for a technically-minded person looking to help someone with sight loss but still some vision. Age-related sight loss, for example. If you are completely blind you will need a screenreader and more specialist training.
The focus is on changing Windows settings and free and low-cost software. It’s basically the things I would do if I was round your house trying to get your PC set up to be useful for you.
I’m assuming you’re on Windows 10, which has better accessibility features than previous versions. Windows 8 is just about as good, and Windows 7 is okay, but earlier than that and you really should upgrade.
I start, though, with a couple of hardware suggestions.
Get a big TV or monitor
If you have an HDMI output from your computer (most computers do nowadays) you can plug it into a big television or a big monitor to give you a bigger brighter display. A relatively inexpensive 22″ TV will work fine. You can try plugging your TV in to see how it works!
Get a high-visibility physical keyboard
You can buy keyboards with bright big yellow-on-black keys. This will help you find all the key combinations you’re going to be using. For example, from the RNIB Shop:
Now on to changing your Windows settings.
Change your display scaling and/or screen resolution
This is surprisingly tricky because there are two settings in Windows that interact.
You can change the screen scaling or DPI (dots per inch). This is in “Start”, “Settings”, “System”, “Display”, “Change the size of text, apps and other items”. Drag the slider left to make things smaller and right to make them bigger.
You’ll have to sign out and sign in to see the full effects. You might not be able to drag the slider to make things bigger if you have a low-resolution screen: see “Get a big TV or monitor” above or read on.
Changing the screen scaling or DPI used to work very badly: lots of applications would not display correctly, with overlapping text and missing buttons. Nowadays things work much better. Note that older Windows machines (e.g. Windows 7) won’t let you scale much here so you’re better off with Windows 10.
The alternative to changing the screen scaling or DPI is to change the screen resolution. This is a cruder option, but means every application continues to display correctly. It won’t look pretty to people with good vision, but you probably don’t care about that. This is in “Start”, “Settings”, “System”, “Display”, scroll to the bottom and follow the “Advanced display settings” link, and change the value in the “Resolution” box. The smaller the resolution – the lower the numbers – the bigger everything will get.
Again, sign out and in to check the full effects.
Finally, things get trickier if you have multiple monitors – like a really big screen plugged into your laptop. You may find some resolutions or scaling levels are unavailable. You could try restricting Windows’ output to just the big monitor you want to use by pressing the Windows key and P together to bring up the Project options, then selecting “Second screen only”. There is more complexity over choosing monitors that I won’t go into here, but “Display” is where you’ll find settings if you look.
Whichever way you do it, some things won’t fit on the screen if you make everything really big. Not much you can do about that.
Make the mouse pointer bigger
“Start”, “Control Panel”, “Hardware and Sound”, and under “Devices and Printers” you’ll see a link for “Mouse”. Go to the “Pointers” tab and select the drop-down in the “Schema” section. There you will find several schemes labelled “extra-large” that make the mouse pointer bigger and easier to see.
Switch to a High-Contrast Theme
These make Windows use more contrasting colours for things like window edges and title bars so you can see them more clearly. You can also make the colour scheme yellow or white on black, which might be easier on your eyes.
You can find the High-Contrast themes in “Start”, “Control Panel”, “Appearance and Personalisation”, “Personalisation”. Under “Change the visuals and sounds on your computer” you’ll find four themes labelled “High Contrast”. Pick one of those to try it.
You will find that signing out and signing in again is needed for the full effect of the themes to be observed.
Make some text in Windows bigger and bolder
If you go to “Start”, “Control Panel”, “Hardware and Sound”, “Display”, you will find a “Change the text size only” section. This lets you make various bits of text in Windows bigger: not that many, sadly, but still some.
“Icons” does the icons on the Desktop, which is good and bad: bigger text is easier to read, but there isn’t much space for icon text on the Desktop so you will quickly find it gets truncated. Go to the Desktop itself, right-click the mouse to bring up the context menu, select “View” and “Large Icons” to help.
You may find that you have to sign out and sign in to see the changes. You might also have to select a High Contrast theme (see above) to have the changes take effect.
Try using Windows Narrator (Windows 8 and later)
Windows Narrator is the Microsoft free, built-in screenreader. A screenreader is software that reads out the screen. It wasn’t very powerful before Windows 8, but it’s pretty good now, and the voices it uses for reading are better, and it even works in Microsoft Word. You can start Narrator from “Start” like any program, but you can also set it to start when you start the computer.
A particularly useful function for someone who still has some sight is that you can make it speak whatever you point the mouse at. In the Narrator settings, select “Navigation” and check “Read and interact with the screen using the mouse”.
This will let you point the mouse at text and hear aloud what it says. Turn off the other speech options and that will stop it chattering when other things happen so you are not confused. Press the Control key at any time to stop Narrator speaking immediately.
You can also easily use Narrator to read a Word document out loud to you. Click in the Word document to choose where to start. Then press the Capslock key and the M key together. Narrator will read and scroll through the document. Again, Control key stops reading.
Try using Windows Magnifier (Windows 8 and later)
Magnifiers make part of the screen bigger, which sounds like a totally perfect solution until you try it and realise that you get completely lost on the screen really easily. You may find that this is therefore too hard to use: try changing the screen scaling or resolution instead (see above).
You can press the Windows key and tap the Plus key or Minus key to turn on and adjust the Magnifier any time you want, so you could use it for some quick magnification to check something out then zoom back out to 100% so you don’t get lost.
Magnifier does have one additional feature that might be useful: you can set magnification to 100% (i.e. no magnification) and turn on “Turn on colour inversion” to make your screen yellow-on-black instead of the normal black-on-white. This has the advantage, or disadvantage, of affecting absolutely everything on the screen. Selecting a High Contrast theme does not – things like videos in web pages and icons and some applications will retain their normal colours. You will almost certainly not need both High Contrast and colour inversion.
Try using NVDA
Non-Visual Desktop Access is a fully-featured free screenreader for completely blind people. It has loads of features and is completely free with a strong volunteer community. However, it’s a “proper” program for blind people, so it’s focused on being powerful but will require some work to learn it – notably the shortcut keys you use to get around.
Try using WindowEyes
This is not a free piece of software. However, Microsoft has done a deal with the makers of WindowEyes, Ai Squared, and if you have a copy of Microsoft Office you can get a free copy of WindowEyes.
WindowEyes is a fully-featured professional screenreader and magnifier, so is more powerful and have more features than Narrator or Magnifier:
I hope these suggestions are helpful! Let me know if I’ve missed anything obvious out.
- If changing the screen scaling or DPI works for you but you want things a bit bigger than the slider allows, there is a second place to set the screen scaling or DPI. “Start”, “Control Panel”, “Hardware and Sound”, “Display” has a “Change size of items” section. In there is a link to “set a custom scaling level”, which has a drop-down combo box with more scaling options than you get from the Settings option. This is more likely still to break older applications, but do try it out. On my machine, I can go up to 500% here but only 300% on the Settings option.
- You can also check the box “Enable pointer shadow” in the Mouse settings to give your mouse pointer a tail as you move it, which again makes it easier to find on the screen: just wiggle it and spot its tail.
- You can also buy stick-on large bright letters and numbers for your existing keyboard if you prefer not to buy a high-visibility one.
Another item for programmers, more on UIA and MSAA and developing accessible user interfaces, following on from using WPF/XAML with MSAA and UIA.
This is a super-quick guide to using WinForms to make UIs that work well with screenreaders like NVDA or Thunder or JAWS.
- You don’t need to do anything to
MenuStripcontrols – other than put some text on them! Image-only controls are no good. It’s fine if only the image is shown to the end user and the text is hidden.
- You can correctly label content controls that don’t have a
ProgressBarand the like, in one of two ways:
- Put a
Labeljust before the control you want to label in the tab index order. The
Labellabels the control. Use the
TabIndexproperty to make sure the order is correct.
- Set the
AccessibleNameproperty on the content control itself. This labels the control for the screenreader.
- Put a
Groupboxcontrols don’t label their contents, use one of the other techniques here.
- You almost certainly want to avoid labelling
Panelcontrols, since they are generally for layout, which is communicated to the screenreader user in other ways than labeling.
WebBrowsercontrols you need to think about the content in terms of web accessibility – use
labelelements, ARIA, and other HTML accessibility techniques. You might also need to label the actual
WebBrowsercontrol on your form with a
AccessibleName, just like any other content control.
Unsurprisingly, these techniques are basically the same as writing forms using the Windows C++ API, since WinForms is a wrapper round that.
Small but (I hope!) useful updates to WebbIE web browser today, version 4.5.1.
Happily, though, WebbIE was on of my first significant .Net project three years ago, and I’ve learned much more since then – including how to fix this one! Focus is placed back in the text area correctly and Narrator works just fine.
A simple update to BBC Live Radio today, to version 3.2.0, so three radio stations that haven’t worked for a while now work again:
- BBC World Service
- Classic FM
- National Public Radio (NPR)
Of course, two of these aren’t BBC stations, but never mind! What NPR and Classic FM have in common is that the URLs change relatively frequently, which breaks my code – I’m not using a documented, supported API, I’m just finding the URL by investigating the website and coding it in. It’s a pain to maintain, since I don’t know they are broken until someone tells me, then I have to go and fix them. Still, because people tell me, I know people use it, so there we are.
The BBC World Service one is more interesting. It also exists in the official BBC API, but doesn’t seem to work correctly. So I’ve found the URL by searching and put in that working one. I know the World Service is a bit of a separate part of the BBC, and I know the Internet services provided by the BBC have been stitched together gradually over many years from my conversations with BBC engineers going back fifteen years. So I suppose this simply represents this internal division.
Update to the PDF Reader 3 application. This is a nice simple program that lets you open PDF files and displays them as plain text to make them super-simple to read with your screenreader. It’s essentially a nice GUI front-end on the XPDF pdftotext.exe program from Foo Labs.
Anyway, PDF Reader only supported PDFs coded in Western European languages (e.g. English), but now supports any language (e.g. Polish, Japanese). Good for non-English users. Other minor bugfixes include not hanging while it opens the PDF file, which is nicer, especially for large PDFs.